What form of information exchange would the Navy use to learn more about a contractor's past delivery issues?

The correct choice focuses on communications as the form of information exchange the Navy would use to gather insights about a contractor's past delivery issues. Effective communication is essential in program management, particularly when assessing the reliability and performance of contractors. Through dialogues, meetings, and discussions, the Navy can inquire directly about past experiences with contractors and solicit detailed accounts of any delivery challenges encountered.

This approach allows the Navy to acquire qualitative information and develop a comprehensive understanding of a contractor's history, capabilities, and any factors influencing their past performance. In this context, communication can facilitate an open exchange of information, enabling the Navy to make informed decisions based on a contractor's past behavior and reliability. Assessing such information is critical in mitigating risks associated with contractor performance, especially in mission-critical environments.